Returns & Exchanges
At Frøya Organics, we want you to be completely satisfied with your sustainable beauty journey. If a product isn't the right fit for your skin, we offer a 30-day return window for all items in their original, unopened packaging.
Initiate Your Request
Email our support team with your order number and the reason for your return to receive a pre-paid shipping label.
Prepare the Package
Securely pack the unused organic products in their original boxes to ensure they are protected during transit.
Ship It Back
Attach the provided return label to your parcel and drop it off at any authorized courier location within 7 days of approval.
Receive Your Refund
Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing